Privacy Policy
Last updated: October 29, 2025
This Privacy Policy explains how TNA Cleans (also referred to as “TNA Detailing and Pressure Cleaning,” “TNA,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our websites (including tnacleans.com), request a quote, book service, communicate with us by phone, SMS, email, or social media, or interact with us at events or in the field (collectively, the Services).
If you do not agree with this Policy, do not use the Services. If you have questions, see Contact Us below.
1) Information We Collect
A. Information you provide
-
Contact details: name, phone number, email, address, preferred contact method
-
Service details: property or vehicle information, service preferences, notes you provide
-
Media you provide or permit us to capture: before/after photos or video of your property or vehicle
-
Communications: messages sent to us by SMS, email, forms, or chat
-
Payments: we use third‑party processors; we do not store full card numbers on our systems
B. Information collected automatically
-
Device and usage data: IP address, browser, pages viewed, referring/exit pages, timestamps
-
Cookies and similar tech: used for essential site functions, analytics, and, where permitted, advertising measurement
C. Information from service providers and partners
-
Scheduling, payment, messaging, analytics, advertising, review, and lead‑gen tools may provide data that helps us deliver and improve the Services
We do not intentionally collect sensitive personal information.
2) How We Use Information
-
Provide, schedule, and complete services; send estimates, invoices, and receipts
-
Respond to inquiries and provide customer support
-
Send service updates and transactional messages
-
With consent or as permitted by law, send promotions, reminders, and satisfaction surveys
-
Improve site performance, safety, and quality; detect and prevent fraud or abuse
-
Comply with legal obligations and enforce our terms
Legal bases for EEA/UK users: performance of a contract, legitimate interests, consent, and legal compliance.
3) How We Share Information
-
Service providers that host, process payments, send communications, schedule jobs, or provide analytics and advertising measurement (bound by contract to protect data and use it only for our instructions)
-
Business transfers in connection with a merger, acquisition, or asset sale
-
Legal and safety when required by law or to protect rights, safety, or property
We do not sell personal information. We do not share SMS opt‑in data with third parties other than providers needed to deliver messaging.
4) SMS/Text Messaging Terms
By providing a mobile number and opting in, you agree to receive SMS from TNA Cleans about quotes, scheduling, updates, and promotions. Message frequency varies. Message and data rates may apply.
-
Opt‑out: Reply STOP to end. You may also contact us using the methods in Contact Us.
-
Help: Reply HELP for assistance.
-
Consent not required as a condition of purchase.
-
Data handling: Text messaging originator opt‑in data and consent will not be shared with third parties except aggregators and providers that enable the messaging service.
5) Cookies and Tracking
We use cookies and similar technologies to operate the site, remember preferences, and run analytics. Where required, we request consent. You can control cookies through your browser settings. We do not respond to Do‑Not‑Track signals because a consistent industry standard has not been adopted.
6) Data Retention
We retain personal information only as long as needed for the purposes above, to comply with law, and to resolve disputes. When no longer needed, we delete or de‑identify data.
7) Security
We use reasonable administrative, technical, and physical safeguards. No system is perfectly secure. Transmission of data is at your own risk.
8) Children’s Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it.
9) Your Privacy Rights
Depending on your state or country, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or opt out of targeted advertising or certain profiling. To exercise rights, see Contact Us. We will verify requests and respond as required by law. We will not discriminate against you for exercising your rights.
For California and other US state residents with similar laws, you may also request details about categories of data we collect, use, and disclose, and our categories of recipients. We have not sold personal information in the last 12 months.
10) International Data Transfers
If you access the Services from outside the United States, your information may be processed in the US where data protection laws may differ. We apply safeguards consistent with this Policy.
11) Changes to This Policy
We may update this Policy periodically. The “Last updated” date shows the latest revision. Significant changes may be announced on our site or via direct notice, where required.
12) Contact Us
-
Website: https://tnacleans.com
-
Phone: 305‑318‑9961
-
Email: privacy@tnacleans.com or use the contact form at tnacleans.com
If you have accessibility needs and would like this Policy in an alternative format, contact us using the options above.
Privacy Policy
Last updated: October 29, 2025
This Privacy Policy explains how TNA Cleans (also referred to as “TNA Detailing and Pressure Cleaning,” “TNA,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you use our websites (including tnacleans.com), request a quote, book service, communicate with us by phone, SMS, email, or social media, or interact with us at events or in the field (collectively, the Services).
If you do not agree with this Policy, do not use the Services. If you have questions, see Contact Us below.
1) Information We Collect
A. Information you provide
-
Contact details: name, phone number, email, address, preferred contact method
-
Service details: property or vehicle information, service preferences, notes you provide
-
Media you provide or permit us to capture: before/after photos or video of your property or vehicle
-
Communications: messages sent to us by SMS, email, forms, or chat
-
Payments: we use third‑party processors; we do not store full card numbers on our systems
B. Information collected automatically
-
Device and usage data: IP address, browser, pages viewed, referring/exit pages, timestamps
-
Cookies and similar tech: used for essential site functions, analytics, and, where permitted, advertising measurement
C. Information from service providers and partners
-
Scheduling, payment, messaging, analytics, advertising, review, and lead‑gen tools may provide data that helps us deliver and improve the Services
We do not intentionally collect sensitive personal information.
2) How We Use Information
-
Provide, schedule, and complete services; send estimates, invoices, and receipts
-
Respond to inquiries and provide customer support
-
Send service updates and transactional messages
-
With consent or as permitted by law, send promotions, reminders, and satisfaction surveys
-
Improve site performance, safety, and quality; detect and prevent fraud or abuse
-
Comply with legal obligations and enforce our terms
Legal bases for EEA/UK users: performance of a contract, legitimate interests, consent, and legal compliance.
3) How We Share Information
-
Service providers that host, process payments, send communications, schedule jobs, or provide analytics and advertising measurement (bound by contract to protect data and use it only for our instructions)
-
Business transfers in connection with a merger, acquisition, or asset sale
-
Legal and safety when required by law or to protect rights, safety, or property
We do not sell personal information. We do not share SMS opt‑in data with third parties other than providers needed to deliver messaging.
4) SMS/Text Messaging Terms
By providing a mobile number and opting in, you agree to receive SMS from TNA Cleans about quotes, scheduling, updates, and promotions. Message frequency varies. Message and data rates may apply.
-
Opt‑out: Reply STOP to end. You may also contact us using the methods in Contact Us.
-
Help: Reply HELP for assistance.
-
Consent not required as a condition of purchase.
-
Data handling: Text messaging originator opt‑in data and consent will not be shared with third parties except aggregators and providers that enable the messaging service.
5) Cookies and Tracking
We use cookies and similar technologies to operate the site, remember preferences, and run analytics. Where required, we request consent. You can control cookies through your browser settings. We do not respond to Do‑Not‑Track signals because a consistent industry standard has not been adopted.
6) Data Retention
We retain personal information only as long as needed for the purposes above, to comply with law, and to resolve disputes. When no longer needed, we delete or de‑identify data.
7) Security
We use reasonable administrative, technical, and physical safeguards. No system is perfectly secure. Transmission of data is at your own risk.
8) Children’s Privacy
Our Services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If we learn we have collected such information, we will delete it.
9) Your Privacy Rights
Depending on your state or country, you may have rights to access, correct, delete, or obtain a copy of your personal information, withdraw consent, or opt out of targeted advertising or certain profiling. To exercise rights, see Contact Us. We will verify requests and respond as required by law. We will not discriminate against you for exercising your rights.
For California and other US state residents with similar laws, you may also request details about categories of data we collect, use, and disclose, and our categories of recipients. We have not sold personal information in the last 12 months.
10) International Data Transfers
If you access the Services from outside the United States, your information may be processed in the US where data protection laws may differ. We apply safeguards consistent with this Policy.
11) Changes to This Policy
We may update this Policy periodically. The “Last updated” date shows the latest revision. Significant changes may be announced on our site or via direct notice, where required.
12) Contact Us
-
Website: https://tnacleans.com
-
Phone: 305‑318‑9961
-
Email: privacy@tnacleans.com or use the contact form at tnacleans.com
If you have accessibility needs and would like this Policy in an alternative format, contact us using the options above.
​
Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.